"In the midst of launching our new brand Rare & Forever, I remember wishing I could clone myself so I could continue to fulfill my duties as VP of Operations for RDI Diamonds and still be able to put forth the amount of energy and devotion that creating a brand requires. That’s when we made the decision to retain Megan and Crabtree Consulting. With her help, we developed high-level reporting so management had 24/7 access to important information like the performance of our sales and marketing teams, as well as, the key components within our data and inventory. This allowed me to focus on the day-to-day operations of RDI Diamonds while Megan stepped in as the Project Manager for the Rare & Forever brand. She has proven to be a valuable member of the team, on top of ongoing tasks and aware of everything going on in over 5 departments. Megan’s first-hand experience throughout the various roles of the jewelry industry has given her an ability to be relatable to people on every level. It’s why I trust her to have conversations with any of my retail clients. It’s that same experience in retail as a past buyer and VP for a top retail door that also gives her a niche for understanding the challenges our retail clients face and helping to foster solutions to resolve them. Whether it’s creative direction or creating a simple and easy way for the buyer to say yes, she understands how to move them to action. I can honestly say that the Rare & Forever brand would not be where it is today without Megan and Crabtree Consulting."

"Deciding to work with Megan has been one of the best decisions are company has made in the past 5 years. We set out to add departmental structure, reduce dated merchandise, and implement better SOP’s, and Megan and her team have not only been up to the challenge but exceeded our expectations across the board. In less than a year we reduced dated merchandise by over $1.5M, streamlined ordering/reordering, improved communication both internally and externally and established numerous SOP’s that have improved efficiencies in multiple departments. 

Megan knows our industry inside and out, is extremely organized, and is exceptional at keeping everyone focused on completing various tasks in a timely manner with project tracking lists.

I look forward to continuing our relationship with Megan and Crabtree Consulting as we look to move into other areas that can also immensely affect our bottom line, such as show preparation and maximizing our promotional calendar and selling efficiencies."

"Megan and her incredible team are the best of the best. They have found a formula that works. Their attention to detail, focus on the tasks and overall knowledge of the industry is unparalleled. Game changer! Can’t speak highly enough about them."

"Collaborating with Megan has truly been an outstanding journey spanning the past four years. Her profound understanding of the intricacies and complexities within our industry has been invaluable. Megan excels in identifying issues and proposing straightforward yet highly effective solutions. Moreover, she not only recommends courses of action but also ensures their implementation, keeping us focused and on track for success."

"Working with Megan has been an absolute pleasure. Her expertise across retail, wholesale, and manufacturing business domains brings invaluable expertise in best practices. Alongside her team, Megan demonstrates a meticulous and thorough approach when analzying business challenges, ensuring a comprehensive strategy for project completion is not just devised but effectively implemented."

"Megan’s go-getter attitude and consistent delivery of results is why we loved her as a customer when she was the Buyer at Albert’s Diamond Jewelers and chose her as a consultant for Ofer Mizrahi. One of the biggest hurdles when hiring a consultant is being able to trust the person/team you hire, but that is nonexistent with Megan because there is peace of mind knowing that Megan has the first-hand experience of working hand-on in multiple capacities for some of the industry’s most noteworthy operations. This is a level of service other consultants simply cannot provide and why the decision to choose Crabtree Consulting is easy. Having worked with Megan in the past I knew I could expect outstanding results, but nothing could have prepared me for the service I received. She successfully analyzed our data in order to identify top sellers and opportunities, set up a reorder system for effortless income, create reports for our sales reps for more efficient selling, and for management to access employee summaries to stay in the loop, and facilitate the development of marketing distribution system. She went above and beyond the call of duty by training everyone on the new reports and how to interpret them beyond their numerical value, ensuring the team members and management understood one another's positions by determining and setting goals, and utilizing her retail knowledge to help shape our marketing to make sense and be appealing to a buyer. As an owner, working with Megan and Crabtree Consulting was well worth the investment because I am able to focus on the things that are important to my role while having the confidence that my business is still being taken care of."

"I have always found Megan to be personable, accessible, direct, globally resourceful, thoughtful, a great listener, and a very hands-on partner."

"Had the pleasure of working with Megan for many years. As a supplier, she was one of the best buyers I worked with. Always very detail-oriented, knew exactly what she was looking for, and gave opportunities to grow the business when they presented themselves. I would highly recommend working with Megan, she knows what she's doing!"

"I have had the pleasure of working with Megan for years, from her being one of the top customers of Gems One to now becoming our consultant. Megan is known for achieving unthinkable results and is 200% hands-on no matter what her title is. She is highly respected in our organization and over a period of two years has worked with our sales team, top executives, merchandising department, and factory to achieve exceptional results. It is very comforting to know that Megan is part of a project or task, as I know it is in the best hands. If you want results and execution or someone to hold everyone accountable there is no one better than Crabtree Consulting."

"From the first day I met Megan I knew she would be an asset to any organization she would consult for. She has proven to be professional, reliable, and effective. I would recommend Megan to anyone in the jewelry industry!"

"Being the West Coast Manager for one of the largest jewelry manufacturers nationwide I have seen firsthand the benefit of Crabtree Consulting’s services.

For close to three years now I have worked with Megan and watched her expertise in action. She was referred to and contracted by one of my highest revenue, multi door independent jewelry retailers in Northern California. She analyzed their needs, remerchandised their store then implemented the most effective inventory software for them. Megan’s skill level helped them increase their Roi taking them to a new level of success. Her efforts also increased my sales to that customer which is a win win for everyone!

Megan has also worked closely with my employer on several very important projects. A huge task she took on was in the creation of twenty-two new jewelry programs and their marketing materials. This has been a great success for us and has not only made selling more effective for us it has made us a far more efficient team. Another challenge she was hired to solve was in creating a concise manufacturing schedule to prevent shortages/ overages of product. The process she created has saved us a lot of time and prevented a lot of frustration for us as well as our customers.

In my 30+ years in the industry their quality of work and consistent results are unmatched. You will see they follow up and follow through like no other. I highly recommend Megan and her team at Crabtree Consulting."

"Megan and her team are great to work with. They are very thorough and help you through every step of the process. We were so pleased with the results, we are doing a second event with them. Highly recommend."

"Megan is a Professional- she is an invaluable expert in the Jewelry industry with mastery of retail, wholesale and manufacturing business best practices. She and her team are meticulous and thorough in their analysis of business challenges and the implementation of a strategy for growth. Her unique insight into the retail consumer along with the understanding of the industry supply chain makes her a valuable addition to any team."

"Megan from Crabtree Consulting addresses every project with diligence and high energy. This approach is contagious and has helped us get our systems and approach in the right direction. A structured approach yields real benefits."

"I first met Megan Crabtree when she was working as Vice President for Distinctive Diamonds - now Diamonds Direct - in Indianapolis, implementing a series of seasonal Gems One promotions supported by Omnichannel marketing that were complex and time sensitive. Megan’s performance in this regard was superb, not just exceeding my expectations, but equaling the very best performance levels of other store managers with whom I’ve worked in the past four decades. Megan is superbly well organized, and knows how to get things done. During the 5 years since, I have watched Megan mature and grow in her new role as Jewelry Industry consultant. She has helped us at Gems One to formulate a more effective approach in selling to and supporting our customers, and has taught the sales team critical elements of retail merchandising theory so as to allow them to increase their own consulting effectiveness. Megan’s knowledge, focus, and diligence has helped us in the successful implementation of a number of important initiatives, and we have been glad to have her work as part of our team."

Working with Megan and her team at Crabtree Consulting was an absolute game-changer for our business. As one of the leading loose diamond suppliers in the country, expanding into the finished jewelry category was a significant step, and we needed expert guidance to ensure a successful launch. Megan's extensive knowledge of the retail space surpassed our expectations. She not only helped us make crucial decisions, such as choosing the right company for photography and website design, but also leveraged her wide network of connections to provide invaluable insights and recommendations. Megan's outstanding reputation within the industry was evident, and her strong relationships with both retailers and wholesalers helped us establish a solid foundation. Under her guidance, we became more data-driven, analyzing customer behavior, reorder frequency, and sales patterns to inform our strategic decisions. We continue to keep in touch with Megan regularly because she is always up-to-date with industry trends and news. Don't hesitate to collaborate with Megan and Crabtree Consulting if you want an unparalleled level of expertise and support in your business endeavors."

"I had the pleasure of working with Megan while she was at Distinctive Diamonds. She is energetic, confident and prepared for whatever task she is working on. I enjoyed collaborating with her as I think we both learned from each other and the results were fantastic. It is always rewarding to see strong young women setting the stage for an amazing career and she has certainly done that throughout the years. I would welcome the chance to work with her again and strongly recommend her input as she has been a part of this industry in many different capacities giving her the unique position to see an opportunity from many different perspectives."

"Megan and her team are great to work with. They are very thorough and help you through every step of the process. We were so pleased with the results, we are doing a second event with them. Highly recommend."

"Megan is an outstanding retail leader & innovator. Megan's energy, focus, and moxy not only result in sales, but record breaking sales! Perhaps Megan's greatest asset is that she listens very very well, and connects consumers to the retailer she is working with efficiently and effectively in an incredibly enjoyable, fun, and memorable experience."

"Megan, is one of the hardest working people I have ever met in the jewelry biz. She delivers incredible results. As a vendor working with her, I loved her passion and get it done attitude; she is a top producer..."

"There are many words that come to mind to describe my experience in working with Megan on the retail side. Energy, drive, passion, and leadership are a few. Every day, every event, every challenge was approached with all of these attributes. She was well respected and admired by her staff. It was clear that she was in charge, and that she was the Captain of the ship. Most impressive was to see her team respond to that leadership. They loved working for her because of that. Megan ran a top notch operation and inspired all that worked for her. A true leader in the retail world!"

"Megan is a true professional, strategic thinker, and executer. She is an incredible leader that works exceptionally well with motivating her Retail Sales teams. Her genuine and authentic approach to always teaching creates an incredible working environment for her team. Complete command and understanding of how the C/X consumer experience is the most important factor. However, Retail is forever evolving and changing; Megan is always ahead of the curve, innovating, and implementing for success. She really gets it. I am grateful to have worked with her and been part of seeing the magic happen."